privacy policy | Real Health Stories

SeaCare, Inc.

SeaCare, Inc. has created this Privacy Policy in order to demonstrate our priority to safeguard your privacy as a practitioner, customer and patient information that is entrusted to us.

SeaCare, Inc., may be displayed in this Privacy Policy as SeaCare in short, you acknowledge that both represent the entity of SeaCare, Inc.

Please read carefully the following Privacy Policy before using this website. THIS PRIVACY POLICY GOVERNS YOUR USE OF THIS SITE, WHICH IS PROVIDED BY SEACARE, INC AND OPERATOR BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THIS PRIVACY POLICY AND TERMS AND CONDITIONS POLICY. THIS PRIVACY POLICY AND TERMS AND CONDITIONS POLICY ARE SUBJECT TO CHANGE BY SEACARE AND OPERATOR AT ANY TIME IN ITS DISCRETION WITHOUT NOTIFICATION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE PRIVACY POLICY AND TERMS AND CONDITIONS REGULARLY. Your use of this website is expressly conditioned on your acceptance of the following Terms and Conditions Policy as well as SeaCare’s Privacy Policy. If you do not agree with all of the Terms and Conditions Policy or SeaCare’s Privacy Policy, you must not use this website.

The privacy principles and procedures set forth in this Privacy Policy are intended to tell you how we collect, use, and distribute user information via www.seacareinc.com.

This Privacy Policy does not cover information collected from sources other than SeaCare This Privacy Policy does not cover websites containing SeaCare products through individual healthcare professionals or distributors of the SeaCare product line.

The following discloses the information gathering and dissemination practices for this website: www.seacareinc.com.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to gather general demographic information.

Our Site uses cookies to deliver content specific to your interests. We only use cookies to save your shopping cart items or your wish list items so that they are accessible upon checkout or for your future use.

Use of Cookies

SeaCare may use "cookies" in connection with the operation of our website. Cookies are small pieces of information stored on your computer by SeaCare’s website server. Cookies are used for record-keeping purposes; that is, so the stored information on your computer can be retrieved by the SeaCare website server when you return to our website. This allows SeaCare to personalize or regulate the use of our website, and also permits us to automate the access and data-entry functions of the website (for example, login information), to store online ordering information for purchases you make when visiting the website, and to tailor the appearance or presentation of the website to your preferences or interests.

SeaCare does not use cookies to track the navigational habits of a user. If you visit our website to read or download content, most of the information we collect is statistical only and not personally identifiable (for example, the domain from which you access the Internet, the date and time you access our website, and the Internet address of the website from which you linked directly to our website). We use this information about the number of visitors and their use of our website in aggregate form to make our website more useful and attractive to you.

The use of cookies is common in e-commerce and they are used at most major websites. Cookies will not be used to pass any information to your computer except the specific information placed into the cookie from the SeaCare website server when the cookie is retrieved by the SeaCare website server. You can adjust your Web browser to inform you whenever a cookie is being used or to reject cookies automatically; however, if you elect not to accept cookies, some parts of the SeaCare website may not function properly or permit the access you desire.

Registration Forms

Our website's registration form requires users to give us contact information (like their name, e-mail, postal address, phone and physician’s name) to ensure our SeaCare line is sold exclusively to licensed healthcare professionals and their patients.

Unique identifiers such as Customer Id and Passwords are collected from Web site visitors to verify the user's identity, and for use as account numbers in our record system.

Order Forms

Our website uses an order form for customers to request information, products, and services. We collect contact information (like their e-mail address), financial information (like their account or credit card numbers), and unique identifiers (Customer ID). When you use this website, personally identifiable information about you may be collected and processed by SeaCare employees. In general, we only collect information – such as your name, business address, mailing address, telephone number, fax number, e-mail address, and professional licensing information – when you knowingly provide it to us. In addition, SeaCare may automatically collect or process personally identifiable information (such as your Internet domain or IP address) as part of the normal operation of our website, or during the normal course of your activities on or use of our website.

Financial information that is collected are used to bill the healthcare professional or patient for products and services they have requested.

By using our website, you are consenting to the collection, processing, transfer, or use of such personal data. If you do not consent to the collection, processing, transfer, or use of such information, then you should not use or discontinue using this website.

Online Ordering

Since we are a wholesale company providing advanced potent supplements to licensed healthcare professionals and their patients, in order to have access to our website you are required to register. At this time our website will ask for your physician’s name, your name, your shipping address, your email address, phone, and fax number. Until you place an order no credit card information will be asked until you are ready to exit your shopping cart and place an order.

Contact information from the online ordering is used to ship purchases and to provide information about our company. The customer's contact information is also used to send promotional material solely from SeaCare, and to get in touch with the customer when necessary.

Personal Security Code Registrations

Some portions of the SeaCare website are restricted and require a user identification code ("User ID") and a personal security code ("Password") for access. Unauthorized use of or access of such restricted portions of this website is prohibited.

In accessing portions of the SeaCare website requiring a User ID and Password, you agree that: SeaCare is entitled to act on instructions received under your User ID and Password, and SeaCare is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of SeaCare.

You must keep your password confidential and you must notify SeaCare immediately if you believe anyone else has obtained your password or if any unauthorized access to the restricted portions of the SeaCare website has occurred or may occur. SeaCare may block access to the restricted portions of its website without prior notice if we believe your password is being used by someone other than you or if any unauthorized access to your personal information has occurred or may occur.

Personal Information Shared With Third Parties

Without the user's express consent, SeaCare will not sell, trade, or disclose any user's personally identifiable information to any third party who would attempt to market products or services to the user. However, SeaCare may disclose information to a third party that is assisting us in carrying out a transaction for you or providing a service to you (for example, packaging, sending, or delivering a purchase or information to you, or clearing a credit card transaction).

SeaCare may be required to disclose information as a result of a subpoena, a search warrant, or some other legal process authorized by a court of law. In addition, SeaCare may disclose information to a third party that is assisting us in conducting an investigation in response to unauthorized activity that we believe constitutes a violation of SeaCare’s rules for using our website, or when circumstances reasonably dictate that we need to protect and defend the rights or property of SeaCare.

External Links

SeaCare occasionally provides links from www.seacareinc.com. Since we do not control these third-party websites, we encourage you to always review the privacy policies posted on these third-party websites. SeaCare is not responsible for the privacy policies or practices of third-party websites or for services controlled by other companies or organizations.

This Privacy Policy does not cover information collected from sources other than SeaCare, Inc. at www.seacareinc.com. This Privacy Policy does not cover websites containing SeaCare products through healthcare professionals or distributors of the SeaCare product line.

SEACARE APP Privacy Policy

This privacy policy sets out how SEACARE APP uses and protects any information that you give when you use this app.

SEACARE APP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this app, then you can be assured that it will only be used in accordance with this privacy statement.

SEACARE APP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May. 25, 2018

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the App according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our App in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better App, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the App.

Links to other Apps

Our App may contain links to other Apps of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other App. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the App in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the App, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

SEACARE APP ("us", "we", or "our") operates the SEACARE APP app (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from SEACARE APP

Definitions

Service

Service is the SEACARE APP app operated by SEACARE APP

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a app and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies.We use Session Cookies to operate our Service.
Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
Security Cookies.We use Security Cookies for security purposes.
Advertising Cookies.Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Use of Data

SEACARE APP uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
For the chat feature to work properly in your messenger app, we will need to access the contact list of app users.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), SEACARE APP legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

SEACARE APP may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law

Retention of Data

SEACARE APP will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

SEACARE APP will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SEACARE APP will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Business Transaction

If SEACARE APP is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, SEACARE APP may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

SEACARE APP may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of SEACARE APP
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform apps that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SEACARE APP aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object.You have the right to object to our processing of your Personal Data.
The right of restriction.You have the right to request that we restrict the processing of your personal information.
The right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent.You also have the right to withdraw your consent at any time where SEACARE APP relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports app traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Google AdMob & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other apps on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-App Payments

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

PayPal or Braintree

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full Links To Other Sites

Our Service may contain links to other sites or app that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email.